iKnow  |  Announcements  |  e-Mail |  Library  |  DMS  | Alumni  | Contacts |

Business Process Management

Course title

Business Process Management


 EBU 340


Marina Mijoska Belsoska

Course objectives (competences):After completing the course students should be able to:

·         understand the conceptual meaning of business process management;

·         understand the strategic role of business processes in value creation in organizations;

·         understand the concept of process view in organizations;

·          understand and apply the basic methods and techniques of identifying, modeling and analyzing business processes;

·         understand the scope and nature of various BPM redesign methodologies,

·         understand the digital transformation of companies made possible through business process change / redesign projects and BPMS;

·         apply the acquired knowledge.

Course content:
  • Introduction to Business Process Management
  • Process Identification
  • Process Discovery
  • Basic Business Process Modeling
  • Methods and techniques of qualitative and quantitative analysis of business processes
  • Business Process Redesign
  • Business Process Automation and BPM Systems (BPMS – Business Process Management Systems)
  • BPM maturity
  • BPM as enterprise capability


70 години

Во 2020 Економскиот факултет при Универзитетот “Св. Кирил и Методиј” во Скопје слави 70 години од своето основање.