Statistical quality control
Prof. Vesna Bucevska,PhD
Course objectives (competences):
This course is an introduction to the basic philosophy of quality control and statistical tools used in quality improvement. Total Quality Management (TQM) will also be presented to provide context for Statistical Quality Control (SQC) and to illustrate its importance to business and industry. SQC is a widely used system of techniques that touch almost all sectors of economy. The two main areas of SQC, namely, statistical process control and acceptance sampling are dealt with comprehensively in this subject to prepare the students well-versed with the techniques being followed in modern industries. Thus, it will provide the framework and methods for present and potential business managers and entrepreneurs to approach quality as a strategic and competitive variable. Lectures will be held in a specially equipped computer lab using the statistical software package Statgraphics.